Payment
Ulenspop is pleased to offer Paypal as a secure payment gateway.
Paypal allows you to pay with major credit/debit cards including VISA, MasterCard, American Express, Discover and Union Pay.
How Paypal Works?
PayPal operates as a payment gateway, facilitating credit card transactions either in-person or online. It enables the transfer of funds between your merchant account and a payment processor. This transaction process is conducted through a physical credit card terminal or via an online payment processor.
To aid your understanding, here's a visual depiction:
HELP DESK
▸ Why didn't the transaction completed ?
Here are some reasons why the transaction was not completed.
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Bank Rejected - The bank refuses to complete the payment. (Most common reason)**Call your card issuer/bank to authorize this specific transaction.
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Invalid card information including cardholder name, card number, expiration date and security code.
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Card was rejected due to insufficient balance, wrong card type.
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Loading error - slow internet connection during transaction, transaction process timed out.
- User clicks "Cancel Payment/Return to Ulenspop.com".
▸ What should I do if my order fails?
If your payment was declined, your order has been automatically frozen and you will need to place your order again. We do not pay for unsuccessful orders. To ensure that your order is not rejected in the future, we recommend that you check the following:
- Please make sure your card details are entered correctly.
- Your card issuer may have declined the payment. Contact your card issuer for further assistance.
- Please clear your cache, clear your cookies, or change your browser to purchase again.
- For further assistance, please contact lenspopnet@gmail.com.
If you would like to know more about Paypal, please visit the Paypal website for a comprehensive list of FAQs, terms and conditions and purchase payment agreements.