Shipping
🚚 Delivery Information
📢 Important Notice: We recommend using our express services (DHL, FEDEX, or EMS) for safer and faster delivery.
📦 Shipping Options
| Service | Delivery Fee | Delivery Period | Free Shipping |
|---|---|---|---|
| Express (DHL, FEDEX, or EMS) | $21 (Discounted from $26) | 2-6 days* | Orders over $110 |
| Economy (International Mail) | $6.5 | 10-30 days* | Orders over $70 |
* Delivery times may vary due to stock availability, holidays, weather, or natural disasters.
💰 Ongoing Express Shipping Discount: Klenspop is covering $5 of the original $26 express shipping cost to ease your shipping burden. We are committed to maintaining this discount to provide you with the best possible shipping rates.
📞 Important: Phone Number Required
When entering shipping details, please provide a valid phone number. We cannot send your package without this information.
🔍 Tracking Your Order
- You'll receive a tracking number via email once your order is shipped.
- Allow 4-5 hours for international shipping updates.
- Track your package using the appropriate link below:
DHL Tracking | FEDEX Tracking | EMS Tracking | K-PACKET/Economy Mail Tracking | USPS Tracking
ℹ️ International Mail (USPS) Tracking: If your tracking number shows as unavailable, don't worry. Your order has been shipped and is in transit. Tracking should update within a few business days. Delivery may take 10-15 business days depending on the destination. USPS does not frequently update tracking information and usually only updates after delivery is complete or when the parcel is near your address.
⚠️ Important Reminders
- Ensure someone is available to receive the package at the shipping address.
- Double-check that your address is correct and complete.
- If a package is returned due to recipient absence or incorrect address, contact your local express service office (DHL, FEDEX, or EMS) for redelivery.
- Additional shipping fees may apply for packages returned to us and requiring resending.
💡 Pro Tip: Consistently track your package to avoid any delivery issues. For any inquiries, please don't hesitate to contact our customer service center.
