Shipping
🚚 Delivery Information
📢 Important Notice:
We recommend using our express services (DHL, FEDEX, or EMS) for safer and faster delivery.
As of August 21, 2025, standard shipping services to the United States are temporarily suspended.
To reduce the burden of shipping fees, we are offering a special benefit: for a limited time, Express Shipping to the U.S. will be available at just $11.
Additionally, all import duties and customs charges for U.S. customers will be fully covered by KLENSPOP.
✨ Just place your order, and we’ll take care of everything else for you.
📦 Shipping Options
| Service | Delivery Fee | Delivery Period | Free Shipping |
|---|---|---|---|
| Express (DHL, FEDEX, or EMS) | $21 (Discounted from $26) | 2-6 days* | Orders over $110 |
| Economy (International Mail) | $6.5 | 10-30 days* | Orders over $70 |
* Delivery times may vary due to stock availability, holidays, weather, or natural disasters.
💰 Ongoing Express Shipping Discount: Klenspop is covering $5 of the original $26 express shipping cost to ease your shipping burden. We are committed to maintaining this discount to provide you with the best possible shipping rates.
📞 Important: Phone Number Required
When entering shipping details, please provide a valid phone number. We cannot send your package without this information.
🔍 Tracking Your Order
- You'll receive a tracking number via email once your order is shipped.
- Allow 4-5 hours for international shipping updates.
- Track your package using the appropriate link below:
DHL Tracking | FEDEX Tracking | EMS Tracking | K-PACKET/Economy Mail Tracking | USPS Tracking
ℹ️ International Mail (USPS) Tracking: If your tracking number shows as unavailable, don't worry. Your order has been shipped and is in transit. Tracking should update within a few business days. Delivery may take 10-15 business days depending on the destination. USPS does not frequently update tracking information and usually only updates after delivery is complete or when the parcel is near your address.
⚠️ Important Reminders
- Ensure someone is available to receive the package at the shipping address.
- Double-check that your address is correct and complete.
- If a package is returned due to recipient absence or incorrect address, contact your local express service office (DHL, FEDEX, or EMS) for redelivery.
- Additional shipping fees may apply for packages returned to us and requiring resending.
💡 Pro Tip: Consistently track your package to avoid any delivery issues. For any inquiries, please don't hesitate to contact our customer service center.
