📞 Need Help or Have Questions?
We're here for you! Whether you have a question or need assistance with a return, simply fill out our contact form.
Important Notes:
- Check your junk or spam folder if you haven't received our email. Ensure your mailbox isn't full.
- View order details and tracking numbers in the "Orders" section after logging in.
- Weekend inquiries will be addressed starting the following Monday.
💳 Easy Payments
Pay conveniently with a credit or debit card – it's quick and secure!
Having trouble with your payment?
- If you experience any errors or your payment is not processed when using our Eximbay card payment system, don't worry!
- You can still complete your payment easily using an alternative method.
- Please visit our alternative payment guide for step-by-step instructions on how to pay using:
- Credit card
- Debit card
- PayPal
- This method ensures a smooth transaction even if you encounter issues with the regular payment process.
- We're committed to providing you with a hassle-free shopping experience!
🚚 Track Your Shipment
Use these links to track your package. Just enter your tracking number!
📚 Helpful Resources
Need help understanding your prescription? Check out our Ultimate Guide to Converting Your Glasses Prescription to Contact Lens Prescription.
❓ FAQ Quick Link
For more information and answers to common questions, please visit our FAQ page.