Need Help or Have Questions?
We're here for you! Whether you have a question or need assistance with a return, simply fill out our contact form.
- If you haven't received a confirmation email or reply from us, kindly check your junk or spam folder. Also, ensure your mailbox isn't full.
- View and confirm your order details and tracking number by logging in and visiting the "Orders" section on our website.
- Questions over the weekend? No worries! We'll start addressing them from the upcoming Monday.
Easy Payments:
You can conveniently pay with a credit or debit card – no need for a PayPal account. Click here to learn more.
Track Your Shipment:
Use the provided link to track your package. Just enter your tracking number!
Resources:
Need help understanding your prescription? Click here to check out our The Ultimate Guide to Converting Your Glasses Prescription to Contact Lens Prescription.
FAQ Quick Link:
For more information and answers to common questions, please visit our FAQ page.
[KLenspop Chuseok Shipping Notice]
Orders placed before 11:00 AM (KST) on September 12 will be shipped the same day or next. If stock issues arise, shipping will start after September 19.
Orders placed after 11:00 AM (KST) on September 12 will be shipped from September 19.
Thank you for your understanding during the Chuseok holiday. We appreciate your support!