Shipping

 

Delivery

 

Due to the impact of The Corona Virus 19
The standard shipping service might be delayed than usual.
To avoid this problem, we have selected the express DHL service to each country.
Please meet safer and faster service DHL from Klenspop.
Please take excellent care of yourself.

 

*DHL Express Shipping (No Delay)*
Worldwide Shipping

Delivery Fees $11 (The additional shipping fee will be paid by Klenspop and we will do our best not to damage to the customers as much as possible)
Delivery Period *2~6 days (there may be delays depending on stock availability, holidays, weather, natural disasters, etc)
Free DHL for over $130 SPENDING

 

Tracking Delivery

You'll get an email including a tracking number once your order has been shipped.
It may take 4~5 hours to be updated due to the international shipping.
Please contact us if you have any problems.

Here is the link for tracking.

If you put your tracking number on the following link, you can track your package.

https://www.dhl.co.kr/exp-en/express/tracking.html 

 

Please be careful for returning. 

 

1. Recipients or nobody receiving them instead of you at shipping address
2. Wrong & Insufficient address
In that cases, packages used to be returned. at that time, first please call or visit your local DHL and ask them to resend.
If you didn't any actions(ex : contact or visit), they would be returned to sender.
After they have returned to us, if you wanted us to resend, you should pay shipping fee, so please please consistently track your packages.
We are committed to your complete and total satisfaction.
Delivery time frames may vary depending on location. Please note that deliveries may be delayed during holidays.
For any inquiries, please contact our customer service center.

 

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